Preguntas Frecuentes

  1. How do we get there?

    It’s pretty easy. Ocean World is located in Cofresi Beach, just 3 miles west from the town of Puerto Plata. If you are coming from Santiago, it’s after the Riu Hotels complex.

    The Liquor Store & Sport Bar is located within Ocean World facilities, right next to the Ocean World Casino building.

  2. Is smoking permitted?

    Yes, Smoking is allowed in designated areas. This is for the safety and comfort of all our visitors.

  3. What are your operating days and hours?

    We are open every day. Monday – Thursday from 11am until 3am and Friday to Sunday from 7am until 3am.

  4. Are the facilities wheelchair accessible? Yes.
  5. What type of payment do you accept? We accept Visa, MasterCard, American Express, and cash. Cash payments can be in RD$ pesos, US dollars, CAD dollars, Euro, and £ pounds.
  6. Are kids allowed? Kids are allowed in the Liquor Store & Sport Bar until 7pm, accompanied and supervised by an adult. From 7pm onwards only adults (18 years or over) are allowed in the area.
  7. Do you have Wifi internet access? Yes.
  8. What type of drinks do you serve? At the Ocean World Terrace, we serve the most complete selection of drinks you can find. Variety of bottles of all sort, beers, wine, whisky, vodkas, cognac, liquors, digestives from all over the world, at a competitive price. We also serve the most famous champagnes like Dom Perignon, Moet Chandon, Vieuve Cliquot and more!
  9. Do you sell food as well? Yes, we sell snacks and we also have a food menu.
  10. Do you have games? Yes, at the moment we have two pool tables and more games are coming soon. To play pool you just have to buy a token at the cashier.
  11. Are there plasma TVs to watch sport games? Yes, we do have several TV screens to consent our clients’ requests. We transmit all of the important sports competitions.
  12. Can we reserve a table? How? Yes, this is possible. In order to reserve a table, please contact us in advance at phone # 809-291-2237.
  13. Can we celebrate birthdays and anniversaries in the facilities? Yes, we are the best place to celebrate your special occasions, e-mail for special requests.
  14. Is there valet parking available? Yes.
  1. Do you have slips available? What it’s the slip rate per day?

    Yes, we do have slips available. The slip’s rate goes from US$0.49 x foot x day (Long Term) to US$1.66 (Daily rate)

  2. Is it possible to take out of the water a 42’ Sailboat?

    No, but we have a 25 ton forklift to remove boats from the water but it only holds motor boats under 35 feet.

  3. Do you have airports near from OW Marina?

    Yes, we have Puerto Plata Airport (POP) that it’s about 25 minutes from OW Marina.

    Also the Santiago Airport (STI) is quite close to OW Marina, approximately 1 hour and a half drive.

  4. Can you arrange transportation from the airports to OW Marina or from OW Marina to the airport? Of course, we provide transfers services at additional rates.
  5. How many feet draught does your Marina have?

    12 feet low tide

  6. What VFH channel do you monitor?

    Channel 16 & 68

  7. How deep is your entrance channel to Ocean World Marina?

    60 feet deep

  8. Are there custom authorities at OW Marina or do we have to go to Puerto Plata for checking in o checking out?

    We do have Customs, Immigration and Navy within our Marina, so no need to go elsewhere for registering your entrance to the country.

  1. What should I bring?

    Camera, bathing suit, towel, sun-block, additional money for drinks, pictures and souvenirs.

  2. How do we get there?

    Ocean World is located in Cofresi Beach, just 3 miles west from the town of Puerto Plata.

    If you are coming from Santiago, after the Riu Hotels complex

  3. Do you provide transportation?

    Yes, Scheduled pick-up service from hotel (s) must be arranged with our reservation department. We offer roundtrip transportation free of charge for hotels in the area of Puerto Plata. Additional US$5 surcharge for clients in hotels in Sosua and Cabarete. Additional US$10 surcharge for clients in hotels in Luperon, Rio San Juan and Playa Grande.

    If the client wants to arrive or leave our premises at different time than scheduled, than the client is free to use private vehicle or Taxi.

  4. Do you have accommodations?

    There are several good hotels nearby. Visit the “Need a Place To Stay” section for more information.

  5. Is smoking permitted?

    Smoking is allowed in designated areas. This is for the safety and comfort of our guests, staff and animals.

  6. Can I bring my own camera and take my own pictures and videos?

    You are free to take your own camera to take pictures and videos of the facilities. Nevertheless the use of cameras will not be allowed during interactive program.

  7. What are your operating days and hours? Are you open during holidays?

    Ocean World Adventure Park is Tuesdays to Sundays, from 8.30am to 5.30pm. We are open during holidays as well.

  8. Is the park open when it rains? Yes, we operate rain or shine.
  9. Do you accept physically challenged or handicapped persons? Absolutely. Our facilities are wheelchair accessible and we do have wheelchairs available for visitors use. When making a reservation it is important you let our representative know if you need a wheelchair so that we can reserve it for your use.
  10. What type of payment do you accept? Ocean World accepts Visa, MasterCard, American Express, Travelers Checks and cash. Cash payments can be in RD$ pesos, US dollars, CAD dollars, Euro, and £ pounds.
  11. How far in advance should I make my reservation? Our program can be sold out days or weeks in advance, so we recommend booking as soon as possible.
  12. Do you have baby changing table in your facilities? Yes.
  13. Do you provide baby seat in the restaurant? Yes.
  14. Do you have Wifi internet access? Yes.
  15. Are we allowed to bring drinks or food in your facilities? No, but snacks and drinks are available for purchase on site at additional price.
  16. How many people do you consider a group and who do we contact? Any combination of 10 interactive programs and/or 15 Day Pass is considered a group. You should contact our Sales department if you have a group.
  17. Can I interact with animals if I can’t swim? Worried that your lack of swimming skills will keep you from meeting our marine mammals? DON'T BE!!! Our Dolphin Encounter and Sea Lion Encounter programs take place in shallow water. The animals will swim up and over the platform where you can meet them one-on-one. We want you to feel comfortable and to enjoy the program as well.
  18. Can i participate in interactive programs if I am pregnant? Pregnant women are not allowed in interactive programs, for their safety, safety of their child and our animals as well.
  19. Do you accept physically challenged or handicapped persons in your interactive programs? Absolutely. When making a reservation, it is important to let us know the details of your disability. We analyze each case separately with management and a decision will be made as to how to proceed, which we will let you know. The dolphins are trained to interact with each person regardless of his or her size, shape, gender, or abilities.
  20. What is the difference between the Dolphin Encounter, Dolphin Swim and Royal Swim? The Dolphin Encounter is in shallow wáter, while the Dolphin Swim and Royal Dolphin Swim take place in deep water and you will be wearing a life jacket. The Dolphin Swim lasts 30 minutes, while the Royal Dolphin Swim is a 1 hour interaction with 2 playful dolphins.
  21. What is the minimum age to participate in interactive programs? The minimum age allowed for Dolphin Swim, Royal Dolphin Swim, Shark Encounter and Sea Lion Encounter is 6 years old. While for the Dolphin Encounter infants can participate as well, with their parents. In any case, kids can participate alone in interactive programs starting at 11 years old.
  22. Will there be other people in our interactive program? The maximum allowed in each Dolphin Swim, Royal Dolphin Swim, Shark Encounter and Sea Lion Encounter is ten persons and the maximum for the Dolphin Encounter is 30 persons although only ten people at a time are in the water interacting with the dolphins.
  23. Do you provide snorkeling equipment or do we have to bring our own? We do provide snorkeling equipments nevertheless you are allowed to bring your own.
  24. Are there changing rooms and showers in your facilities? YES and they are wheelchairs accessible too
  25. Are there lockers in the facilities? Yes and they are available for rent at additional price
  26. Do you have towels available? Yes and they are available for rent or purchase at additional price.
  27. Is food included in the tour? What kind of food? Do you offer vegetarian options? The tour includes buffet lunch and there is always some vegetarian option
  28. Can we celebrate birthdays and anniversaries in the facilities? Yes, we are the best place to celebrate your special occasions, e-mail for special requests.
  29. Do you have a gift shop on site and what are the opening hours? Yes, we have a Gift shop and a Photo shop. Both are open from 8:00am to 6:00pm
  30. Can I see and purchase my photos and videos by internet? At present it is not possible to see your pictures online, but if you email we will be able to assist you with your needs and requests.
  31. Is there deliveries service to my hotel? Yes, we do have delivery service available to the different hotels located near Puerto Plata city.
  32. For how long do you keep the pictures and videos files? The pictures and the video files are available during 1 month after your visit.
  33. Can I purchase souvenirs from the gift shop by internet? At present it is not possible to see the souvenirs online, but if you email we will be able to assist you with your needs and requests.
  34. How much does it cost have my souvenirs and photos or videos be sent over to my country? The shipping cost depends on the country that you live in, and carriers’ shipment fees.
  35. Can I pay photos and gifts with credit card by internet, and which is the procedure? Yes, you can pay with credit card by internet. You simply need to fill out a credit card authorization form that we will email you, in which you authorize Ocean World to debit the amount of the purchasing price against your credit card.
  36. Can I download my video from the website? At this time it is not possible to download your videos from the website, but we could send them to you via regular mail, since we store the videos on regular disks.
  37. Are the videos on NTSC or PAL system? We produce the DVD videos on both systems, NTSC for region of America and PAL for Europe. You simply need to let us know before requesting your video.
  38. Is there any restriction on my photo CD, will it be possible to download my photos to my computer and print them at home? There is no restriction for downloading your pictures from the CD to your computer; you can print as many pictures as you want
  39. Are the photos on high resolution so that I can print them in any size? The pictures files contained on your CD are on the highest resolution that our 16 mega pixels professional cameras can display, so you can print your photographs in size 11x14 inches or larger.
  1. What species are Ocean World’s sharks?

    They are Ginglymostoma cirratum or commonly known as nurse sharks.

  2. What’s their life span?

    They can live from 40 to 50 years.

  3. Are nurse sharks aggressive?

    This species is not too aggressive, since they don’t need to eat too much like the rest of the sharks.

  4. How many species of sharks exist?

    In the world there are more than 360 species of sharks.

  5. Why all aquariums have this type of sharks?

    They are more docile, they can breathe without the need of being in constant movement, and the majority of sharks can’t do this. There are approximately 17 species of sharks that can do this.

  6. How big can they get?

    They can reach 14 feet (4.6mts.) and they can weigh 338 pounds (153 kg)

  7. How these sharks reproduce and how many babies can they have at a time?

    Nurse sharks are ovoviviparous, which embryos develop inside eggs that are retained within the mother's body until they are ready to hatch, they can have from 40 to 60 pups.

  8. How do you train your sharks?

    We use a type of training called Operant Conditioning which centers in reinforcing the desired conduct. We break each behavior in small steps that we call approximations and we reinforce step by step.

  1. How many species of fish are in the reef?

    There are 17 different species.

  2. How many fish do you have in the reef?

    We have approximately 800 species of tropical fish.

  3. What do I have to do to enter the reef?

    You must read the security instructions before entering the reef.

  4. What type of food do these fish eat?

    They have a varied diet, they eat fish, vitamin supplements and vegetables.

  5. How long can we stay in the reef?

    You can stay between 10 to 15 minutes at a time

  6. Do fish bite? Can the fish be touched?

    No, they don’t bite, it is not permitted to touch or chase

  7. Can we enter the reef without life vest?

    No, for security reasons it is not permitted.

We use a type of training called Operant Conditioning which centers in reinforcing the desired conduct. We break each behavior in small steps that we call approximations and we reinforce step by step.

  1. How many years can Macaws live ? 75 to 80 years.
  2. How old are Ocean World’s Macaws? They are around 9 to 30 years old.
  3. What type of food do macaws and other birds eat? Nuts and fruits.
  4. How do you distinguish males from females? Only by DNA, and experienced trainers can determine when they are in couples.
  5. Have the macaws reproduced in Ocean World? No.
  6. Where are toucans from and how many species are there? They are from South and Central America, there are approximately 42 species of toucans.
  7. From where are the Agapornis and how long can they live? They are from Africa, and can live approximately 15 years.
  8. How do you train the birds here in Ocean World?


  1. How many dolphins are there in Ocean World?

    There are 15 Atlantic Bottlenose dolphins

  2. How many males and females are there?

    We have 10 males and 5 females

  3. How old are the dolphins?

    They are between 7 and 35 years

  4. How long can they live for?

    Dolphins have an average lifespan of 35-40 years under human care

  5. Do dolphins live longer under human care or in the wild?

    It is almost impossible to give an exact answer to this, but it is clear that in the wild there are predators and if they get sick they can die easier

  6. Where do the dolphins come from?

    Some are from Honduras and others from Cuba

  7. What do dolphins eat?

    Dolphins eat fish. We give them herring, capelin and silverside

  8. How much fish do they eat per day?

    Most animals eat between 3-7% of their bodyweight per day, dolphins eat between 19 and 26 pounds of fish per day, but this can vary due to their weight, activity level and water temperature

  9. Were the dolphins trained when they arrived in Ocean World?

    No, they were trained here in Ocean World

  10. Where did the trainers learn to be trainers?

    In Ocean World we have qualified staff to teach Operant Conditioning a technique which is used in animal training in all parks over the world and every person that comes to work in Ocean World has to study and pass an exam to become part of the trainer’s team.

  11. Have there been any babies born in Ocean World?

    Yes and we have a reproduction program for dolphins.

  12. How big is a dolphin when it is born?

    About 30-40 inches (75-100cm) and weighs about 30-50 pounds (15-25kg)

  13. How long is the pregnancy of a Dolphin?

    12-13 months

  14. At what age training starts?

    As soon as they are weaned, this is at 12-14 months

  15. How long does it take to train a Dolphin?

    That depends on the behavior and the trainer, we normally train one behavior at a time and we do this in small steps called approximations. Some simple behaviors can be trained in a couple of sessions, other more complex behaviors can take months or more then a year, but in general the programs we do here can be trained in 9 months to a year.

  16. Can dolphins bite?

    Like all animals dolphins can bite, but also like all animals, the dolphins show precursor of aggressive behavior. As trainers we are taught to recognize the precursors of every individual animal and then redirect this aggressive energy into a positive behavior, before an aggression occurs.

  17. We are the dolphins separated?

    As part of their training we pass dolphins by themselves or together with other animals from one lagoon to another. Also we separate them for different programs, such as the Dolphin Encounter and Dolphin Dive, which are done by one dolphin.

  18. Why do some dolphins eat more then others?

    Because we have dolphins from different ages and sizes. Some are adults, other juveniles

  19. Do the dolphins have a Vet?

    Yes, we have a veterinary team, every vet with it’s specialty and with international experience in the husbandry of dolphins

  20. Why do the trainers give water to the dolphins?

    This forms part of the medical behaviors that each dolphin learns. It is an important instrument in our preventive husbandry program because dehydration is very dangerous for dolphins.

  21. Do dolphins sleep?

    No, they have rest periods during which a dolphin can “disconnect” one hemisphere of its brain, while the other hemisphere controls the vital values, such as breathing.

  22. What happens with them when they go old? Will they be returned to the sea?

    The zoological communities are in favor of releasing animals in their natural habitat when this is done in a responsible way and under adequate conditions. Nevertheless studies and tests have demonstrated that animals which have lived in a controlled environment during a long period have few possibilities in surviving once they are returned to the wild.

  23. When do don’t work they still get their fish?

    Yes, every Dolphin has his base diet.

  24. What size and weight do adult dolphins reach?

    The Atlantic Bottlenose Dolphin from the Caribbean grows up to 9 feet (2,7m) and weighs between 400 and 500 pounds (190-260kg).

  25. At what age are the dolphins sexually mature or adult?

    Males are sexual mature at 10 years, females at 7 years.

  26. Every trainer works with one specific dolphin?

    No, the animals learn to work with all trainers.

  27. How long can a dolphin stay under water?

    They can hold their breath for 8-10 minutes

  28. Every Dolphin has a name?


  29. When they don’t do what was asked, do they get hit?

    No, within the process of Operant Conditioning “good” behaviors are rewarded and “bad” behaviors ignored. When a Dolphin does not do what was asked we give a 3-5 seconds’ neutral reaction similar to a “Time Out”.

  30. Why do dolphins have marks on their body?

    Dolphins are very playful and part of their social play is to rake each other.

  31. How do you train dolphins?

    We use a technique which is called Operant Conditioning, where dired behaviors are rewarded. We split all behaviors in tiny steps called approximations and we reinforce them step by step.

  1. Where did these sea lions come from? (Were they born in the wild/captivity?)

    Our sea lions came from Uruguay, where the locals catch sea lions for the fur trade. These animals were already colleted before we brought them here to live healthy and happy lives.

  2. What do they eat?

    Sea lions eat mostly fish and squid. Some will eat small amounts of other things like shrimp, crustaceans, and even penguins.

  3. How much do they eat?

    Most animals, including sea lions, typically eat about 3-7% of their body weight per day. These sea lions eat between ___ and ___ pounds of fish per day right now, but that can change with activity level and weight.

  4. How old are they?

    Our sea lions are between ____ and ____ years old. They were born in Uruguay, so we don’t know their exact age, but can guess by when they became mature.

  5. How long do they live? (How old can they get?)

    Southern sea lions live an average of 25 years. Like humans, and other species, some live longer and some shorter lives.

  6. Do they live longer in captivity or in the wild?

    It is almost impossible to tell, as we cannot accurately study the entire wild population to find a good answer to how long they live in the wild. We do know they can live into their late twenties under human care, though.

  7. How big are they? (How much do they weight?).

    Our females sea lions are between ____ and ____ pounds, and the males are between ____ and ____ pounds right now. They are between 6 and 9 feet long (about 2 meters).

  8. How big will they get?

    Southern sea lion males can get as large as 700 pounds and 9 feet long; females can get 300 pounds and 7 feet long.

  9. How can you tell the difference between males and females?

    The easiest way to tell the difference is by their size. Adult males have longer hair on their head and neck; and there are also visible differences in their sexual organs.

  10. Do they breed in captivity? (Will they have babies here?)

    Yes, many animals, including sea lions, living under human care will breed and have babies.

  11. When is their breeding season?

    Southern sea lions normally breed from the end of December to the end of February each year, within two weeks of giving birth.

  12. How long is their pregnancy?

    Sea lions have what is known as delayed implantation. They breed, but the fertilized egg does not begin to develop for 4 or 5 months. Then the gestation period is around 8 months. This means they are pregnant for a total of 12 months.

  13. Can they have twins? (Or more than one baby?)

    It is possible for sea lions to have more than a pup, but it is extremely rare. The sea lion female is not equipped to take care of more than one pup at a time, so when it does happen, normally only one will survive.

  14. What do they use their nails for?

    Sea lions use their nails for scratching.

  15. Do you cut their nails?

    Normally they trim their own nails with their teeth, or they break off when too long. We do not cut their nails unless there is a problem.

  16. Why do they have a tail and what do they use it for?

    A sea lion’s tail is a continuation of their backbone. All pinnipeds (sea lions and seals) have a tail. Sea lions do not use their tails; however, some seals use their tails as sort of a rudder to help change direction while swimming.

  17. Why are their teeth black?

    The darker color of a sea lion’s healthy tooth is normal for them. Just the opposite of most animals, if a sea lion’s tooth is dead it turns yellowish white in color.

  18. What are those spots on the sea lions?

    Most pinnipeds (seals and sea lions) will have pox marks on them. This is normal, like pimples or acne on human, and is related to their immune and nervous systems. Some simply have more than other.

  19. How long can they be in (or out) of the water?

    Sea lions spend a lot of time in land and out of the water. They have been known to spend weeks on land and weeks hunting for fish in the water.

  20. How long can a sea lion hold their breath?

    Sea lions have been known to hold their breath 8 to 10 minutes.

  21. Can they see in color? How well do they see?

    Studies show that sea lions do not see in the full spectrum of color, but can see shades of black and white. A sea lion’s sight is better under the water, and they are a little near sighted on land.

  22. How well do they hear? Can they hear under water?

    Sea lions have good hearing both under the water and on land.

  23. How fast can they swim?

    Studies done by United States military showed that sea lions can swim up to 22 miles per hour in short bursts, and are very agile in the water.

  24. Are they aggressive? Do they fight?

    Like all animals, sea lions have aggression. The males will fight for territory during breeding season, and there is the occasional disagreement between either sex. This is natural behavior that comes with establishing and keeping a strict social hierarchy (or dominance ladder). In addition to biting, a lot of their aggressiveness is shown through body posturing, vocalization, and pushing.

  25. Who are more intelligent sea lions or dolphins?

    It is impossible to measure the intelligence of any species, including humans. Intelligence is dependent upon many things including environment and physiological adaptation. What we can do is measure trainability. Dolphins and sea lions are equally trainable.

  26. What (or how long) does it take to be a trainer?

    The most important quality of a person who wants to be a trainer is a love for animals and the desire to understand and take care of them. Training is an art and science that has been developed over time, and is always evolving. Each trainer must learn the theory and methods of training, as well as become an expert on the behavior and physiology of the animal(s) that they wish to take care of. The amount of time this takes depends on the person as well as the animal(s). A good basis for this would be a college degree in one of the sciences, such as biology, animal science, or psychology.

  27. How long does it take to train them?

    That depends on the behavior being trained, the animals learning, and the trainer. We normally train one behavior at a time and train in small steps we call approximations. Simple things can be learned in a few training sessions. More complex things like a flip in the air can take up to a year or even longer to train.

  28. How do train them?

    We use a form of training called Operant conditioning that focuses on reinforcing desired behavior. We break each behavior down into small steps we call approximations and train one step at a time.

  29. What kind of signals do you use?

    Because sea lions can hear very well in our voice range, we can use verbal signal

    as well as hand and body motions. Some behaviors are trained with only one type of signal, others with more than one.

  30. Are the signals the same at all parks (with all animals)?

    No. Some behaviors have similar signals, but each park has its own set of signals.

  31. Does each trainer have (work with) their own animal?

    No. The animals learn to work with a variety of trainers.

  32. If a trainer no longer works with an animal, do they get sad?

    We cannot tell what the animals are feeling. We have the animals work with a variety of trainers to help with any such adjustments.

  33. Will an animal work better for one trainer than another? (Do the animals have favorite trainers?)

    It is possible that one trainer may be more reinforcing in a particular situation, or with a particular behavior, than other trainers. However, this is usually due to a reinforcement history.

  34. Were the animals trained when they got here?

    No. We have done all of the training here at Ocean World.

  35. How long have they been in training (here)?

    Our animals have been in here in training for about ____ year.

  36. DO they understand English or Spanish? (What do you use for their signals?)

    Our animals are trained using both verbal signals and hand and body motions. When using verbal signals we sometimes speak in English and Spanish. It is possible for an animal to understand more than one type of signal for each behavior.

  37. Do they like to be touched?

    Touching (or tactile) can be a form of reinforcement for the animals, and some are

    more reinforced than others by touching.

  38. Do they love their trainers?

    It is impossible to tell what the animal is feeling inside. All that we can do is try to interpret their behavior using our human traits and feeling. As a rule, trainers should try not to place their feelings into an animal. We have seen that some trainers may be more reinforcing than others to a particular animal at a specific time or with a specific behavior; however, this changes with circumstance.

  39. Do they bite? Have they ever bitten you? Do they get aggressive with trainers?

    Like all animals, sea lions do bite. However, like all animals, sea lions also show what is known as a precursor to aggressive behavior. As trainers, we learn to recognize each individual’s precursors and then redirect that aggressive energy into more positive behavior before any aggression occurs. However, we are human, and sometimes make a mistake that results in us getting aggressed upon by an animal.

  40. Is this enough area for the sea lions? (Or are these pools too small?

    Sea lions naturally spend a lot of time on land sleeping. We have four different areas here for the sea lions, each with its own pool and a good deal of dry area for them.

  41. Are the sea lions happy?

    There is no way to tell what the animals are feeling inside. We do know that they display all of the same behaviors they would in the wild including social and mating behaviors.

  42. Will you keep them when they are full grown, or put them back into the wild? (Will they ever be released to the wild?)

    The marine mammal and zoological communities are in favor of releasing animals into the wild, when done responsibly and under the right circumstances. However, studies and trials have shown that animals who live under human care for a long period of time (5 years or more) have little chance of survival if put back into their wild habitat. This is due to social structure and the desire to socialize with human, territorial concerns, loss of foraging habits, and predatory escape mechanisms.

  • Cuáles son los diferentes planes de bodas y que incluye?
  • Dentro de nuestros paquetes de boda, usted podrá encontrará un amplia gama de opciones para todos los presupuestos, estamos abiertos a realizarle una propuesta personalizada, contactando el departamento de eventos a la siguiente direccion.

Mantelería Blanca y servilletas en tela.
Fina cristalería y cubertería
Mesas redondas de 60 & 72 pulgadas
Mesas rectangulares en madera
Sillas acojinadas ( de requerir otro tipo de sillas la renta corre por parte del cliente)
Servicio de camareros y bartenders
1 Host Para Recibir A Los Invitados
Valet Parking Gratuito.
Personal de Seguridad
Personal de limpieza
Descuento para su grupo a Ocean World Adventure Park
Descuento para su grupo a nuestro fantástico Show Bravissimo
Descuento en los Hoteles de la zona.
Degustación de la comida seleccionada para 2 personas
Área de Ocean World Marina para sesión de fotos

2.- Los planes de bodas incluyen bebidas?

  • Si.

3.- En caso de requerir bebidas adicionales, puedo comprarla en el momento el día del evento?

  • Si,

4.- Tengo que pagar algún descorche si llevo mis propias bebidas y cuanto debo pagar?

  • Si, U$ 10.00 por botellas “Ron, Whisky, Vodka, Brandy & Licores.

5.- Cuál es el mínimo de personas por plan?

  • El mínimo de personas establecida por plan es de 50, pero en caso de tener menos de esa cantidad, sin duda le diseñaremos un presupuesto personalizado para usted.

6.-Los paquetes incluyen decoración.
- No, pero tenemos una carpeta de suplidores, a los cuales le podemos referir.
7.- Puedo llevar mi propio decorador?
- sí, pero le invitamos a que consultes con nosotros acerca de cómo Ocean World ha celebrado las mejores fiestas temáticas de toda la isla.
8.- Cuáles son las diferentes opciones, lugares, capacidades y montaje?
Ocean World Marina pone a su disposición 7 espacios de diferentes características con capacidad para albergar hasta un máximo de 3000 personas.






Tipo U



Poseidón Restaurant













Octopus Terrace














Marina Pool Deck














Teatro Bravíssimo














Ocean World Disco














Marina Conference Room














Área de la Marina













9.- Cuantas horas limite tengo para celebrar mi evento?

  • 7 horas.

10- Qué pasa si después de haber pagado mi deposito decido cancelar la boda o evento?
Ocean World, conservará el 30% del monto depositado.
11.- Cuál es el procedimiento para reclamar el depósito en caso de cancelación? Debe enviar una comunicación por escrita a Ocean Word explicando las razones de su cancelación.
12.- Puedo elaborar o diseñar mi propio menú?

  • Si,

13.- Puedo solamente rentar el lugar y llevar mi propios alimentos y bebidas?

  • No, Ocean World es conocido por sus altos estándares de calidad de alimentos y bebidas, le garantizamos el éxito de su evento.
  • – Puede Ocean World ofrecerme descuentos en hoteles de la zona para mi luna de miel, si decido casarme en OW?
  • Sí, estamos asociados de los mejores hoteles de la zona.

15.- Puedo visitar las instalaciones para conocerlas antes del evento.
- sí, le ofrecemos una inspección donde le mostraremos todos los espacios de nuestras instalaciones.
16.-Cuáles son los requerimientos para reservar mi evento?

  • Debe proveer la siguiente información:
  • Datos generales del contratante
  • Tipo de evento
  • Requerimiento de salones y montaje
  • Fecha
  • Hora

17.- Hay algún cargo por visitar los diferentes lugares antes del evento?
- NO,
18.- Cuanto tiempo tarda en recibir una respuesta, luego de haber contactado el departamento de eventos, en referencia a un evento que quiero celebrar en Ocean World.
- En 24 horas laborables, tendrá una respuesta de acuerdo a sus requerimientos.
19.- Cual es el procedimiento para garantizar un evento.

  • Luego de usted recibir nuestra propuesta detallada y ratificarnos que realizara el evento con nosotros, se le enviara un contrato donde se especifica la el espacio reservado, políticas de depósito y cancelaciones. Este contrato se firma por ambas partes y una vez se reciba el depósito se confirma el evento.


20. – Cuales son las políticas de reembolso, en caso de desastres naturales como: huracanes, incendios, inundaciones o en caso de fuerza mayor como guerras, que procede?

  • Se reembolsará el 100% del monto depositado en caso de que quieran cancelar el evento, por otro parte si desea posponer para una próxima fecha, el conservara el monto depositado.